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Measuring ITIL Reporting Management Executives PDF 450a8e9bc

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Measuring ITIL: Measuring, Reporting and Modeling – the IT Service Management Metrics That Matter Most to IT Senior Executives PDF




by Randy A. Steinberg : Measuring ITIL: Measuring, Reporting and Modeling – the IT Service Management Metrics That Matter Most to IT Senior Executives

ISBN : #1412093929 | Date : 2006-08-02

Description :

PDF-2c225 | THIS BOOK IS NOW OUT OF PRINT – A NEW AND UPDATED VERSION – MEASURING ITSM – IS NOW AVAILABLE (ISBN: 978-1-4907-1945-0) How do you measure and report your ITIL processes? Which ITIL metrics matter the most to Senior Executives? Finally, there is a book that shows you how! This is not a theoretical treatise, but a practical guide that shows you the operational metrics to use and how these can be c… Measuring ITIL: Measuring, Reporting and Modeling – the IT Service Management Metrics That Matter Most to IT Senior Executives


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[Pub.23vUR] Measuring ITIL: Measuring, Reporting and Modeling – the IT Service Management Metrics That Matter Most to IT Senior Executives PDF | by Randy A. Steinberg


Measuring ITIL: Measuring, Reporting and Modeling – the IT Service Management Metrics That Matter Most to IT Senior Executives by by Randy A. Steinberg

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Revenge Analog Real Things Matter PDF 18f8b6577

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The Revenge of Analog: Real Things and Why They Matter PDF




by David Sax : The Revenge of Analog: Real Things and Why They Matter

ISBN : #1610398211 | Date : 2017-10-24

Description :

PDF-df120 | One of Michiko Kakutani’s (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We’ve begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery hav… The Revenge of Analog: Real Things and Why They Matter


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[Pub.96XJt] The Revenge of Analog: Real Things and Why They Matter PDF | by David Sax


The Revenge of Analog: Real Things and Why They Matter by by David Sax

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Building Successful Communities Practice Webber PDF Cbc7f32e1

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Building Successful Communities of Practice PDF




by Emily Webber : Building Successful Communities of Practice

ISBN : #095749193X | Date : 2017-04-18

Description :

PDF-771e9 | Connecting with other people, finding a sense of belonging and the need for support are natural human desires. Employees who don’t feel supported at work don’t stay around for long – or if they do, they quickly become unmotivated and unhappy. At a time when organisational structures are flattening and workforces are increasingly fluid, supporting and connecting people is more important than ever. … Building Successful Communities of Practice


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[Pub.86Ktt] Building Successful Communities of Practice PDF | by Emily Webber


Building Successful Communities of Practice by by Emily Webber

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Marketing Graffiti Mike Saren PDF 707c85511

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Marketing Graffiti PDF




by Mike Saren : Marketing Graffiti

ISBN : #1138013331 | Date : 2017-10-18

Description :

PDF-3d20e | Radical and unique in its approach and presentation, Marketing Graffiti turns the traditional marketing introduction on its head by helping students to understand the part they already play as ‘consumers’ in the marketing process.Most marketing textbooks tackle the subject as a business function – i.e. how to “do” marketing in companies and other organizations. Marketing Graffiti shows how m… Marketing Graffiti


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[Pub.72yly] Marketing Graffiti PDF | by Mike Saren


Marketing Graffiti by by Mike Saren

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Fearless Living Life Changing Breakthrough Success PDF 030500335

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Fearless Living: 8 Life-Changing Values to Breakthrough Success PDF




by Connie Tang : Fearless Living: 8 Life-Changing Values to Breakthrough Success

ISBN : #1945507519 | Date : 2017-08-01

Description :

PDF-b4a57 | Do you ever wonder what’s holding you back? You have skills and you know what you want to do, so what is keeping you from achieving all you want in life? In this book, Princess House President and CEO Connie Tang spotlights eight key values that, when put into practice, enable you to navigate through virtually any business or personal situation with grace and without fear. Tang uses examples fro… Fearless Living: 8 Life-Changing Values to Breakthrough Success


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[Pub.40FkN] Fearless Living: 8 Life-Changing Values to Breakthrough Success PDF | by Connie Tang


Fearless Living: 8 Life-Changing Values to Breakthrough Success by by Connie Tang

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Manual Online Search Strategies Routledge PDF 5e56ffc81

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Manual of Online Search Strategies: Volumes I-III (Routledge Revivals) PDF




by C.J. Armstrong : Manual of Online Search Strategies: Volumes I-III (Routledge Revivals)

ISBN : #1138732737 | Date : 2017-10-07

Description :

PDF-66621 | This title was first published in 2001. Comprehensively updated, this three-volume edition of the Manual of Online Search Strategies covers the whole range of Internet, CD-ROM and dial-up online services, and includes several new chapters. International experts on each subject area, selected from the UK and North America, describe in detail how to identify and exploit specialist bibliographic and … Manual of Online Search Strategies: Volumes I-III (Routledge Revivals)


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[Pub.21kWa] Manual of Online Search Strategies: Volumes I-III (Routledge Revivals) PDF | by C.J. Armstrong


Manual of Online Search Strategies: Volumes I-III (Routledge Revivals) by by C.J. Armstrong

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Delivering Benefit Technical Leadership Capabilities PDF 901378078

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Delivering Benefit: Technical Leadership Capabilities PDF




by Brian Sutton : Delivering Benefit: Technical Leadership Capabilities

ISBN : #1780173989 | Date : 2017-10-09

Description :

PDF-4d0a7 | The development of technical leadership capabilities is often overlooked as a training requirement in organisations but these are key to business success. In this book, management experts Brian Sutton and Robina Chatham describe six management techniques to help you develop your leadership capabilities and deliver benefit to your customers, team and organisation. With real life examples, tips and… Delivering Benefit: Technical Leadership Capabilities


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[Pub.41hxk] Delivering Benefit: Technical Leadership Capabilities PDF | by Brian Sutton


Delivering Benefit: Technical Leadership Capabilities by by Brian Sutton

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Unternehmenskultur Praxis Grundlagen Methoden Practices PDF 433dfad56

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Unternehmenskultur in der Praxis: Grundlagen – Methoden – Best Practices (German Edition) PDF




: Unternehmenskultur in der Praxis: Grundlagen – Methoden – Best Practices (German Edition)

ISBN : #3658185643 | Date : 2017-11-16

Description :

PDF-0e95e | Das Anliegen des Buches besteht darin, das Gebiet der Unternehmenskultur zu umreißen, zentrale Methoden und Instrumente vorzustellen und einen Einblick in die praktische Umsetzung von Unternehmenskulturprojekten zu geben. Zahlreiche Fallstudien mit konkretem Vorgehen verdeutlichen die Arbeit von Beratern und liefern Impulse für die Entwicklung der eigenen Unternehmenskultur. Das Buch zeichnet si… Unternehmenskultur in der Praxis: Grundlagen – Methoden – Best Practices (German Edition)


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[Pub.45eGc] Unternehmenskultur in der Praxis: Grundlagen – Methoden – Best Practices (German Edition) PDF |


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10 Day MBA Step Step Mastering PDF 2be9c93e7

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The 10-Day MBA: A step-by-step guide to mastering the skills taught in top business schools PDF




by Steven Silbiger : The 10-Day MBA: A step-by-step guide to mastering the skills taught in top business schools

ISBN : # | Date : 2017-08-03

Description :

PDF-97a78 | The 10-Day MBA is an essential business reference, summarising a top business school education in one audio collection. Steven Silbiger devotes a concise chapter to each discipline you will encounter on an MBA course – marketing, ethics, accounting, organisational behaviour, quantitative analysis, finance, operations, economics and strategy. On day 10 the author gives a series of MBA mini courses … The 10-Day MBA: A step-by-step guide to mastering the skills taught in top business schools


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[Pub.49unR] The 10-Day MBA: A step-by-step guide to mastering the skills taught in top business schools PDF | by Steven Silbiger


The 10-Day MBA: A step-by-step guide to mastering the skills taught in top business schools by by Steven Silbiger

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Managing Innovation Organizations Routledge Management PDF 88aeb5416

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Managing Change and Innovation in Public Service Organizations (Routledge Masters in Public Management) PDF




by Kerry Brown : Managing Change and Innovation in Public Service Organizations (Routledge Masters in Public Management)

ISBN : #1138860840 | Date : 2017-10-10

Description :

PDF-7642e | The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highl… Managing Change and Innovation in Public Service Organizations (Routledge Masters in Public Management)


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[Pub.19Sba] Managing Change and Innovation in Public Service Organizations (Routledge Masters in Public Management) PDF | by Kerry Brown


Managing Change and Innovation in Public Service Organizations (Routledge Masters in Public Management) by by Kerry Brown

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